Consumer expectations have changed significantly in the last few decades, requiring businesses to place a greater emphasis on transparency and social responsibility. By 2025, the millennials primarily responsible for this shift will account for 75% of the workforce. As their spending power grows, businesses across industries will come under even closer scrutiny from a new generation that values responsible production.
To remain competitive, it is critical that companies equip their teams with the knowledge and skills they need to take on the challenges of today and tomorrow. To achieve this objective, organizations of all sizes and sectors are increasingly incorporating digital solutions alongside traditional classroom learning into their professional development programs.
Digital is playing an ever-larger role in commerce. Consumer spending habits are changing: rather than shopping in store from a handful of brands they know and trust, consumers are buying ever more goods online, from brands they have not previously tested. Retailers, meanwhile, are leveraging digital to source directly from suppliers, many of whom are in the Far East and who advertise their services via online platforms.
Certification for automotive manufacturers and suppliers used to mean just one thing: IATF 16949. However, with automotive technology rapidly evolving and the global business context becoming increasingly competitive, automakers recognize the need to go beyond a general standard and address new, emerging risks and social expectations.
Anyone in business will agree that it is easier to grow sales from existing customers than constantly to seek new ones. That is why keeping clients happy is a top priority for most companies. However, there are no fast solutions to achieving customer satisfaction; it can only be done by consistently providing quality products and services and excellent customer care.
The global incidence of food allergies is skyrocketing. Food product recalls due to mislabeled allergens nearly doubled in the US since 2009, and peaked in 2015. We look at the emerging public health crisis posed by food allergies and the critical role laboratory testing and certification has to play.
Over the last ten years, the world of work has changed dramatically. Digital tools and increased connectivity have enabled flexible working conditions for office employees. At the same time, automation, robotics and artificial intelligence have partly automated many tasks for employees on the shop floor. These profound changes to the ways in which we work have a direct impact on occupational health and safety.
Bribery is one of the most common and pernicious forms of business corruption, presenting a range of major risks to organizations. Both companies and individuals can face severe legal repercussions and financial penalties for violating anti-bribery laws. Moreover, a history of corruption can irreparably damage a business’ reputation, driving away investors, partners, clients and future employees.
Every day, more and more information is created, captured and stored by interconnected, digital systems across the globe. In response to this explosion of online data, the European Union introduced the General Data Protection Regulation (GDPR). Designed to protect consumer data, prevent security breaches and control data processing, GDPR harmonizes laws across Europe to create an EU standard applicable to all businesses and public organizations.