Retail network audits
Your brand is a valuable asset. Bureau Veritas helps protect brand image by achieving conformity throughout owned, managed and franchised networks.
A brand is often the reason consumers will choose one product over another. Ensuring that customers receive the same standard of service and see the same visual elements of the brand in every outlet they visit is central to protecting brand image. This applies especially to businesses with extensive retail networks or franchises such as banks, car dealerships, hotels and retail stores.
Bureau Veritas mystery shopper visits and audits ensure your standards are respected throughout the network. Our specialists can develop a customized audit checklist or work with your existing one.
branding, service quality and customer experiences throughout your network
your core business by outsourcing audits of franchisors and employees
Quickly detect weak points
thanks to checklists customized to your business
Leverage Bureau Veritas’ global network and extensive expertise
in retail network audits